Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Louisville, Ky
Verified Purchase:Yes
Easy to use for the most part... lacking some Schedule K functionality. Have been waiting for years to have a summary section with every number entered so that I can go back easily and make sure nothing was mistyped.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BTo 2000
Verified Purchase:Yes
Have been using the program for many years now and very satisfied with it.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Alfrombx
from Bronx NY
Verified Purchase:Yes
Software failed to import data from PDF of 2023 return. Then in doing Form 8283, it demanded I get an appraisal of a large donation, even though the donated property was publicly traded securities listed in the Form's Part A. It thereby forced me to file my returns on paper.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JjJj2
Verified Purchase:Yes
This is the first time I had an issue with TaxCut that I couldn’t resolve. One verification error It wanted last year (2023) itemized amount when I didn’t itemize that year. It should already know that!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bob272566895
Verified Purchase:Yes
very easy to use and was accurate, quick return, great product will choose again next year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I have used this for over 20 years and not had any issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: MINN user
Verified Purchase:Yes
I use this software every year and never had a problem.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: general konev
from taxifornia
Verified Purchase:Yes
Your instructions on how to enter estimated state tax payments is wrong. I spent hours finding a work-around. You need to include a specific question about such payments in the program.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock