Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from SC
Verified Purchase:Yes
Easy to navigate, add information as it became available. We received our refund in. 8 days.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: r181
Verified Purchase:Yes
The program worked wonderfully saving time and being very accurate.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Savannah
Verified Purchase:Yes
Works very well except for problems with activation code which were solved by chat conversation. Couple of minor problems with entries not entered from investment package.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rrd1
Verified Purchase:Yes
Many of my 2023 1099r forms copy corrupted or missing. Had to reload most by hand. I have used your product for years without problems.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sully 608
from Kalispell, Motana
Verified Purchase:Yes
Software did not calculate my Montana medical savings account accurately, resulting in me overpaying my MT taxes. Will have to amend return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Dude 27
from Ohil
Verified Purchase:Yes
After two years using this program, I'm finally learning how to use it. It is essentially a good program and easy to use. One issue that proved difficult is handling RMD's. The program asked for "excess accumulations" but NEVER defined what that was which left us very confused. After several trials of putting the RMD is several boxes we hopefully got it right. At any rate the accuracy checks worked out. A glossary of terms would be helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Not a fan of tax prep
from Salt Lake City, UT
Verified Purchase:Yes
Works pretty well with exceptions of occasional glitches that cause the program to not move forward. You can go back but not forward when this happens.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scott622
from Michigan
Verified Purchase:Yes
I have used H&R Block software for many years with no issues. This year I have multiple issues. The online chat feature is really of no use. I spoke with 3 different people and no one was able to fix the issue.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock