An easy to use, logically laid out product for Tax
on March 3, 2025
Posted by: Anonymous
from Windsor, CT
Verified Purchase:Yes
Very simple to use, logical progression of topics. Help screens and hot spots for extra information very informatiove.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Program works OK but still needs some tweaking when printing the State portion.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have usd H and R block software for years and will continue to. I do think that the software does a good general job in taking you Step-by-step through the process. I do feel there is room for some improvements. For example the improvement of links to federal explanations of possible forms and or reporting requirments. The general requirments as explained in the software is good but sometimes don't give you a clear enough picture. Why not provide additional links to more federal provided sites
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This product is straight forward and easy to use. The only issue I have is the frequent updates and incomplete interviews until late February causing a filing delay.
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.