Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Phif
Verified Purchase:Yes
Fairly easy to follow, good form set up, up to date with IRS requirements.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from N.J.
Verified Purchase:Yes
Smooth and easy. Been using it since it was called Taxcut, always good results, never had a problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow Directions and Review
on March 4, 2025
Posted by: 75Lind
from Calif
This was easy to complete but taxes (in my case) take a couple of days with all of the at home interruptions etc. It is easy to find where you left off and get right back to it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ronnie boy
from Urbandale Iowa
Verified Purchase:Yes
A very good value. Switched from TurboTax a few years ago and have not looked back.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PLRR
from Birmingham Al
Verified Purchase:Yes
Three years in a row that state of Alabama will not download from the deluxe plus state software. I have to contact customer service and have down load emailed to me. This with iMac 24 computer
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston ma
Verified Purchase:Yes
You charged me double for an upgrade to premium! Doesn’t seem to be any way to get in touch with you to tell you that
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dmh1000dan
Verified Purchase:Yes
I've been using h and R block for quite a few years and I've never had a problem at all. I did have one time that I made a mistake. And I got more money back from it. But that's it.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scribe01
Verified Purchase:Yes
I have used this software for years and have found it easier to use than other software, and I received my refund about a week after electronic filing.
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock