Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from PA
Verified Purchase:Yes
Purchased Federal and State programs. Was charged an additional fee to file my State return.
Tried to file a second Federal return and was unable to complete the return. Requested help. Someone repeatedly tried to help me but to no avail. I ended up filing that return on a completely different program.
Tried to file a second Federal return and was unable to complete the return. Requested help. Someone repeatedly tried to help me but to no avail. I ended up filing that return on a completely different program.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HotRodDan
from Santa Clarita, Calif.
Verified Purchase:Yes
I have been using H&R Block tax software since long before they changed the name, and have been very pleased with the results. Have no intention of changing programs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R tax software for years and have been happy with it every year until this year. I was very disappointed in the program this year. I could not import last year's data to start with. I did not see the prompt for entering qualified charitable donations from my IRA the first time through the program. The individual on the help line could not help me. In the final check, two pieces of essential data did not transfer from my 1099-R s and had to be manually entered.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy to understand. Very fast especially if you have income only from a company. Great value compared to paying an accountant.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable rating!
Written by a customer while visiting HRBlock
Customer Rating
1
Seems to have errors
on April 17, 2026
Posted by: LukeT89
from Newark, DE
I think my return has an error - and I see no way to fix it.
Value
2
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Conierguy
Verified Purchase:Yes
Relatively easy and quick. I have been using the H&R Block tax preparation software for four years now. Actually used a human preparer a few years ago, too. Taxes are always a pain, but this year's software made it relatively easy and quick. It's their job to keep up with the latest laws that affect our taxes, and they do a great job.
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Marsi
from Florida
Verified Purchase:Yes
Used Turbo Tax for many a year but now not compatible with Windows 10. Switched to H&R Block- Better value, different but easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1942John
from NJ
Verified Purchase:Yes
Thank you for releasing it in windows 10! I had so much trouble with 11 on my HP Laptop and it finally wouldn't open anymore. I put a different, clean, hard drive in, re-installed 10 to get rid of 11 issues, but lost my past returns using a competitors software who did not offer it anymore in Win 10. The hard drive still worked so I set it up to transfer last years return to my laptop, and you found it, and it worked preictally! Very intuitive directions!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock