Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: FRL123
from Verndale, MN
Verified Purchase:Yes
I did run into some issues with the software as it relates to Dependants. 1) Even after importing them from a prior return It made me fill out a separate form for each one and I had to go back to this form as they were not being counted against my taxes. 2) Since MN requires a certain order for the Dependants I had to go back and re-enter them after working on State since they were not in the order that MN wanted. It would have been nice to know this before hand as this didn't seem to be an issue last year when I used TT. I would have been nice to be able to re-order them because of the MN requirement
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used this for my entire family, including my in laws and adult children. Simple and easy to use. Saves tax preparation fees and know they are done right with their guarantees.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DMG48
from Brentwood, TN
Verified Purchase:Yes
I have been an H&R Block / TaxCut user for decades. It consistently makes my tax preparation and submission pain free. I got my submission in early this year and had my refund back inside of 10 days. I will continue to use the product as long as I am a filer.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sparelegs
from Missouri
Verified Purchase:Yes
I’ve used H&R Block tax software for years and it always delivers accurate results.
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Accepted
Verified Purchase:Yes
This is a suggestion, not a review. Regarding E-file status, does the word "accepted" mean only that the IRS has received the tax form, or does it mean that the IRS has received, processed, and approved it? The word "accepted" does not provide a full description of the status. Please consider words which inform the taxpayer that the tax form is approved in the sense that the IRS has not found fault with it, and it can stand as submitted. Thanks.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Sharon25
Verified Purchase:Yes
My son did my taxes with his program so i have no knowledge of how easy or hard it was
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Noose
from Mi
Verified Purchase:Yes
Easy program to follow with step by step instructions.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Generally updates itself and works through its ste
on March 5, 2025
Posted by: Hank068
Verified Purchase:Yes
Used successfully, yearly, since tax year 2019. Deluxe, w/ one State is a “value”; price promotions can be found. Seems to get “stuck”, from time to time, but, eventually, the program finds its way through.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock