Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ItsMeBob
from Jackson, NJ
Verified Purchase:Yes
I bought HR Deluxe and was not happy I had to pay for a second time so I can get the State software. I have always paid once and got both the Fed and State for one price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bobinvb
from Virginia
Verified Purchase:Yes
I've been using this software for years. I like the "question" format, the error checking with the ability to change the amount directly on the form, and the electronic filing saves me paper, postage and time.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this program for several years now and will continue to use the program. It is easy to use and assists in making sure your forms are accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: IRAs
Verified Purchase:Yes
Inherited IRAs:
needs improvements.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: LPB02
Verified Purchase:Yes
I PURCHASED IN JANUARY AND COMPLETED IN FEBRUARY.
HAD TO PRINT AND MAIL BECAUSE YOUR SOFTWARE WOULD NOT ALLOW FOR MY PIN NUMBER.
MY PIN HAD 6 NUMBERS AND YOU ONLY ALLOWED 5. CALLED YOU SUPPORT FOR HELP THEY SAID WOULD REVIEW BUT NEVER GOT BACK TO ME.
HAD TO PRINT AND MAIL BECAUSE YOUR SOFTWARE WOULD NOT ALLOW FOR MY PIN NUMBER.
MY PIN HAD 6 NUMBERS AND YOU ONLY ALLOWED 5. CALLED YOU SUPPORT FOR HELP THEY SAID WOULD REVIEW BUT NEVER GOT BACK TO ME.
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Birdsboro, Pa
Verified Purchase:Yes
We have used this software for several years and are extremely happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stalwart
from Loveland, CO
Verified Purchase:Yes
Highly inaccurate for deceased taxpayers. If a refund is due, the program insists on attaching Form 1310. But Form 1310 must NOT be used if a court-appointed personal representative is filing the tax return. See Part 1 item B. I submitted the return as set up by your program and the IRS rejected it because it included Form 1310. I removed Form 1310 from the return and your program would not let me submit it because it did not pass the error check. I finally printed the return, removed Form 1310 from the pile of forms, added the court certificate of appointment, and mailed it. We'll see what the IRS does with it this time!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chidu
from Morton IL
Verified Purchase:Yes
I have been using this software series for a long time and am very happy
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock