Been using this for many years, and no improvements to the feedback have shared previously. In fact, this year, the inability to download PDF 1099-R forms and connect to my financial institution for automatic download proved a major setback. I still found myself having to reboot my Mac every time a program update was available from IRS as well and the installer update just quits and does not finish the install (without having to reboot the machine of course).
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Simple to type in the information requested, but when I have questions, I don’t feel there is much depth to the answers provided within the program. I contact the technical service chat line about a minor printing error, but it couldn’t be fixed without a software update. I assume many of the bugs will be fixed later in the tax season.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Used HR Block software for a number of years and am very satisfied with it. However, a good number of the help responses didn't go far enough in providing enough detail in their explanations. Also had some confusion on the page dealing with Excess Required Minimum Distributions (RMDs).
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.