Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Totostranger
from Nj
Verified Purchase:Yes
As of today there are still sections that are saying “the interviews are not complete yet “
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mount Laurel, NJ
Verified Purchase:Yes
I have been using your program for nearly 20 years. Easy to use and works great. Always get my direct deposit refund quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rocklin ca
Verified Purchase:Yes
Finished taxes. Pretty good by importing last year data then going page by page through it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elvis1957
from Nunda NY
Verified Purchase:Yes
I have been using it for a very long time and it works very easily. Very convenient to do at home!
Pros: Easy to prepare
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Jlflick
from Iowa
Verified Purchase:Yes
Have been using software for many years, ease of use is exceptional and support available top notch
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mntaxpayer123
Verified Purchase:Yes
I buy it every year. It reads previous information. The price is said to include one State but it does not really: you arechargedextra money if you efile it.
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Todlyn
Verified Purchase:Yes
I like the program and buy it every year but this year I bought the deluxe (purple one) like all the other years and it didn't come with state. Very unhappy, had to buy state alone. $$$
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike and kat
from Minnesota
Verified Purchase:Yes
I did 4 taxes and 1 failed seems it takes forever to get it fixed still trying to send that one but the other 3 were perfect
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock