Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bl tax user
Verified Purchase:Yes
Wasted time entering all the info just to find out I didn't need to waste so much time when I didn't even come close to exceeding the standard deduction. Should have a box to select "Use standard deduction" when customers already know they won't surpass the standard deduction.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RT4xx
Verified Purchase:Yes
Been using product since mid
1990's. Has made doing taxes a piece of cake!!!
1990's. Has made doing taxes a piece of cake!!!
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am using Hr block for many years and it is very easy to use
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not Very Impressed
from DE
Verified Purchase:Yes
Program still feels clunky to me. Navigation is not instinctive
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Buy it every year for several and have never been disappointed. Prepared two additional returns for my son and his girlfriend that were both complicated with foreign and two different state income.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: doug23
from Los Angeles
Verified Purchase:Yes
Great sw program makes filing easier...but using the program to file an amended return is very hard and confusing.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, thank you for taking time to rate us! We're pleased to see that you had a great experience during your visit. Your high rating is greatly appreciated, and we're thankful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Fishman3224
Verified Purchase:Yes
Been buying this software for years as usual, it worked perfectly
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I've used this for 10 years and I totally trust it
on March 5, 2025
Posted by: CaboJim1
from Seattle
Verified Purchase:Yes
Each year the software gets better and easier to use. Our taxes are pretty straight forward and go with the standard deduction but I like the confidence I feel after the software reviews for errors and audit risks. Plus the five free files addresses my and my adult children's filings. When I filed electronically I got an instant receipt and within 5 minutes got a notice that my filing was accepted.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock