Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
IP IPN entry requirements wrong
on March 6, 2025
Posted by: Dontusefor efile
from . Midwest
E file rejected because software only takes 5 digits. My IPN from the IRS is 6 digits. Tried the 1st 5 digits then skipped the first digit to use 5. Both rejected by IRS. Also, IRS requires only primary filer PIN. Software requires both when filing jointly.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: micks s
Verified Purchase:Yes
Convenient that you can enter numbers as you get the various tax statements. I also like that you can do "what if" scenarios. I wish we didn't have to wait so long for the final updates. The extra State filing fees are a little annoying. When doing direct deposits of federal and state refunds, it would be nice to only enter routing and account numbers once of federal, and indicate the same for state.
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Riard73
from Jackson Ca
Verified Purchase:Yes
Excellent software. Easy to use. Very efficient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Time to go somewhere else
Verified Purchase:Yes
I have been using the software for years and will continue to use it. Never had a problem with it. Very easy to use.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I've used this product for multiple years and this was the first year e-filing was an issue. Error message indicated issue from IRS but IRS indicates they do not have any submission to review.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Norwich CT
Verified Purchase:Yes
I have used this program since it first became available. In all the years I have used it, I’ve never had an issue of any kind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
cost went up a lot this year. - print out of my tax return, wastes too much paper and expensive printer ink..
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jesse 24
from Grovertown,IN
Verified Purchase:Yes
Real happy with the help this product made it to do my taxes easily!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock