Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,259 Reviews)
Open Ratings Snapshot
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product. 
(
52,656 out of 61,795
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
on March 6, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Great software. I have been using it for years. Easy to use and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
good value
on March 6, 2025
Posted by: Anonymous
from buffalo ny
Verified Purchase:Yes
nice product, number of years in a row, works perfect for our needs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on March 6, 2025
Posted by: Jim1147
from California
Verified Purchase:Yes
I found most of the features in the software easy to use with the exception of the underpayment penalty section.
Pros: Easy to import documents
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy downloads
on March 6, 2025
Posted by: Anonymous
from Asheville, NC
Verified Purchase:Yes
I have used H&R Block tax software for years and continue to be very happy with it. I particularly appreciate the ease with which I can download 1099 information from my investment broker.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Issue with form 8283
on March 6, 2025
Posted by: J5656
Verified Purchase:Yes
When filling out charitable contributions for donated clothes using deductionpro for thrift store values, form 8283 was generated. However, deductionpro did not fill in the cost basis field, which flagged during error review. I manually typed in a number, but then later went back to adjust it and was unable. Clicking "override" on the form editor for the cost basis field disabled my return from being submitted electronically.
Also, it would have been nice to be able to append the deductionpro itemized list of items as a supplementary part of the tax return for electronic submission.
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Improvement
on March 6, 2025
Posted by: Help issue
from Oxford, Michigan
Verified Purchase:Yes
Help function need improvement, design so it finds the best answer off the web. Which I had to use 4 or 5 time to get the answer to my question
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media TeamMarch 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2024 Tax Filing
on March 6, 2025
Posted by: Ace K
Verified Purchase:Yes
The price was good, and the product was easy to both download and use.
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use answers your questions
on March 6, 2025
Posted by: 143inf
from Llano, Texas
Verified Purchase:Yes
This is the 4 year I have used this software and am very happy with it. easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Chris-Social Media DepartmentMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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