Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Kbther
from Coloma, MI
Verified Purchase:Yes
Worked perfectly easy to use with no unpleasant surprises and at a great price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking the time to provide feedback! We're pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're committed to delivering exceptional service. If there's anything we can do to turn your experience into a 5-star one, please let us know. You should receive a customer satisfaction survey. We appreciate your business and value your feedback!
Written by a customer while visiting HRBlock
Posted by: TBAR
from VA
Verified Purchase:Yes
I've been using software since 2019 with no issues or concerns.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: I 4 rmfals
from Vicksburg
Verified Purchase:Yes
I paid twice for twice software I need you to credit my credit card back forc1 of them
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PayForValue
Verified Purchase:Yes
Product works fine. My issue is that h&r should offer a reasonable priced product to prepare AND file for both federal and state. Single submission each. Single price. No stupid price add-ons for e-file versus paper, etc.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
The software is user friendly and helps simplify the tax process
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BobF2
from Vermont
Verified Purchase:Yes
I have used H&R block Deluxe Federal & State software for several years, and found it overall satisfactory, but I do have a complaint: I lived several years in Germany and now receive payments from the German Social security System. You provide no way of entering these payments as a part of my Social Security, although I believe the German-American taxation agreement allows this. I must enter them as "Other Income" and end up being taxed on their full amount at the maximum rate.my total income allows. I consider this an annoying (and costly) flaw in your program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blacksburg, VA
Verified Purchase:Yes
I have been using the software for some years now, and it does a great job.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE Ohio
Verified Purchase:Yes
H&R Block tax software was easy to use for tax prep and electronic filing.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock