Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,259 Reviews)
Open Ratings Snapshot
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product. 
(
52,656 out of 61,795
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Tax Prep Made Easy
on March 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
This software has made doing my own taxes so much easier and less time-consuming than in years past.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy. So many answers.
on March 6, 2025
Posted by: Grace Red
from Monticello NY
Verified Purchase:Yes
I have been using this software for years now and makes my life so easy at tax time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Large trade
on March 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
I have over 250 trades intorted and to go over each one in the review is tedious
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Had to pay twice
on March 6, 2025
Posted by: Orthotist
from White Bear Lake MN
Verified Purchase:Yes
You billed me for the program in November. I couldn't download it so I had to pay for it a second time.
Value
1 out of 5
1
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 6, 2025
Posted by: Joe jerry
from USA
Verified Purchase:Yes
I have used H& R Block tax software for several years. The program is easy to use. However, the price seems to be increasing too much each year.
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Its ok
on March 6, 2025
Posted by: Marilyn21
from Villages, FL
Verified Purchase:Yes
Changed frim turbo tax but your progam not as friendly
Cons: Time consuming
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Some suggestions
on March 6, 2025
Posted by: APS 46
from WI
Verified Purchase:Yes
Most of the questions were easy to answer except the Required Minimum Distribution part was confusing and had to redo it multiple times. Please fix that next time to make it easier to understand . I also want to know what form the questions are addressing. Is there a way to attach the number or letter as you do that part?
Pros: Easy to prepare
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to follow step by Step instructions
on March 6, 2025
Posted by: Tom222
from RI
Verified Purchase:Yes
Used for years no problem, this year unexplained glich had to submit 3 times to get eexcepted Efiletom
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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