Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Great product, have used it for many years. Eady to use and easy to file my taxes both fed and state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gen Lee
from SC
Verified Purchase:Yes
i've used H&R Block Deluxe for years and never had an issue. Can be cumbersome at times and will get hung up on problems that aren't there. For example, this year the program would not move forward until i filled in the blank for itemized deductions last year. I had 0 and put 0, but still it insisted. Finally just ignored it. Otherwise, it worked fine. Quick and easy way to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: OFudge
from Alabama
Verified Purchase:Yes
"Errors" with state. Never figured out how to correct. Have used Turbo Tax since it first came out until they changed their "model" for purchasing this year. Your software is not as intuitive or easy. Federal worked fine.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Frank1111111
from USA
Verified Purchase:Yes
Good, it needs to import last year's direct deposit info and act. Numbers an request verification of info then proceed
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tomd73
from Largo Florida
Verified Purchase:Yes
Used this software for many years, this year had issues down loading and filling the forms automatically.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flint, MI
Verified Purchase:Yes
I have used your tax program for several years. I think it is the best program on the market
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Worked smoother and better than 2023 version. Still wish you could lower the price of e-filing state returns
Pros: Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MT73
Verified Purchase:Yes
Easy to use. Feel confidant I am doing my taxes right. Have used for years with no problems. .
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock