My tax preparation went very smoothly this season. Everything was as expected and worked fine. The acceptance process worked fast for both the Feds and State of WI. This is just what I had hoped for.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I completed all required forms with the software and sent the taxes, via e-file. After submission, I noticed schedule b, interest and dividends form was not sent. I am not pleased with this submission.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I am very pleased with the ease of downloading the Deluxe software to my computer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
When I provide H&R with the right numbers, you give me the correct tax material to file my tax return. It makes tax filing a much less stressful affair.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used the Deluxe software for several years. My only complaint is the wording regarding data entry for retirement income for “you abd your spouse”. It is assumed the husband is preparing the taxes rather than the wife. Causes me issues every year. Otherwise it is very straightforward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.