software is easy to use. explanations were very helpful.
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Easy to use with import from last year feature. Was done in less than 1 hour even after double checking all my numbers the next day.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Just like in the past - predictable. Unlike Intuit Tax Cut which seems to change from year to year
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Need improvement on IRA accounts when you pay over Minimum withdrawal amount
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I use this SW every year and it makes tax preparation very easy... I was able to download E*TRADE data directly which saved me TONS of time.... also, there are a whole slew of hints and checks to make sure all is complete and thorough - its the best
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve used Taxcut by H&R Block for about 20 years and it never has let me down. I like the ease of use and the ease of filing.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The program helped me complete my tax return accurately and confidently.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Quick and relatively easy with step by step instructions. Price point is a little high but better than paying someone else to do your taxes for you.
Pros: Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!