Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Montana
Verified Purchase:Yes
I had difficulty downloading and some technical issues and getting a real person was almost impossible. I have used H and R for years but this may be my last.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRB73
from Florida
Verified Purchase:Yes
I have used this for several years and am happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mrs Mer
from Maine
Verified Purchase:Yes
I have used this software for several years. It is very easy to use and filing is a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I wish there was not an additional efile fee for the state form. I am going to consider free options next year. I also saw two identical charges on my American Express account. I am guessing that one will be removed, but why did it happen in the first place?
The program works well, but sometimes the interface is frustrating. I want to make a check on an interest form, or something in an area that had been completed, and it can be an adventure figuring out how to go back to check or revise something.
I am keeping an open mind, but will investigate other alternatives next year.
The program works well, but sometimes the interface is frustrating. I want to make a check on an interest form, or something in an area that had been completed, and it can be an adventure figuring out how to go back to check or revise something.
I am keeping an open mind, but will investigate other alternatives next year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Margaret55
from Charlotte NC
Verified Purchase:Yes
This is the second year I’ve used this software after switching from TurboTax. The interview process is well designed and defines terms the user may not be familiar with. The import process is far superior to TurboTax. Even paying the filing fee was easier than with TurboTax. I’m glad I switched.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Steamin
from Panama City, FL
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for more than the last eight years. I have been a repeat customer because it is easy to understand and guides me through the process of filing my taxes with confidence and guaranteed accuracy. The software won't let me e-file my return until I have corrected any missing information or wrong entrees. It also lets me know if the IRS has accepted my submission after their instant review.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and very quick.
on March 7, 2025
Posted by: Creeker47
from Cave Creek, AZ
Been using for probably 20 years and am always pleased with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bruce Wayne Batman
from Perfect village
Verified Purchase:Yes
Transfer my federal tax info to my state tax program automatically
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock