Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Dudeiam
from Ma
Verified Purchase:Yes
Works great except updates on my iMac are not reliable so I go to the web site and download the current files
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Program was opaque, hard to match inputs with outp
on March 7, 2025
Posted by: pqwerijnrfgaio
from Camarillo, CA
Verified Purchase:Yes
Had some trouble with the handling of RMDs. I was very careful to make sure I took the correct amounts, but on my first attempt the program came up with tax amounts that were clearly wrong. I traced the problem to it thinking my RMDs were much smaller than the amount I had input. I tried re-running sections of the program involving RMD penalties, but kept getting different, but obviously incorrect, results. I eventually discarded my work and started over. The second time it came up with reasonable numbers, and that is what I went with.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: MomOnTheWeb
from Utah
Verified Purchase:Yes
We’ve been using this software for several years now and it’s always worked very well. It’s intuitive, user friendly, and always delivers the best results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Retdgman
from Broomfield CO
Verified Purchase:Yes
I have been using H&R block tax software for over 20 years. It is accurate, easy to use, very reliable for updating both state and federal programs, provides thorough and easy to follow instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRBd
Verified Purchase:Yes
I have used HRB Deluxe for 8 tax years and haven’t been disappointed with the price, ease and support.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MissoruriTaxProblem
from OP, KS
Verified Purchase:Yes
We have been using your product for about 10 years. I am disappointed this year with Missouri state income tax. M husband and I are both non-residents and after answering all the questions there was a number that the app asked us to review. We reviewed it and could not file electronically because of that number. We were able to file electronically last year for our Missouri state income, but not this year. More help on the data information that was really more like an error would have been helpful and provided could have filed electronically.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Castro Valley, CA
Verified Purchase:Yes
I have been using this software for years. When I started I used the itemized deductions, now I just use the standard deduction. Still feel that the software is a good investment and will never go back to filing on paper again.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Exceptional software package does the complicated stuff for me, especially with regards to stock transactions. I am never going back to manually doing my taxes and having to sift through IRS instructions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock