Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,259 Reviews)
Rating breakdown 149,259 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Thompson Ohio
Verified Purchase:Yes
Why did you file my Ohio school tax without it being completely finished ?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Second year in row have had trouble updating the program. Had trouble updating both the federal updates and getting the state downloaded. I have been using H &R paid downloaded program for over twenty years, and think I am finally going to switch programs.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Both
from Reeseville,, WI
Verified Purchase:Yes
First time I bought this and am very pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using H&R Block Federal Software for some years now. Work perfect for my needs and Once submitted I get my refund within a week.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
An easy to use application for individual tax retu
on March 8, 2025
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I purchased the software early this tax season and easily completed my tax preparation in one session. I've always prepared my own taxes and this software guides you through the process efficiently.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dlt54
from Tacoma, WA
Verified Purchase:Yes
Logical and straightforward software that meets my needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eric81
Verified Purchase:Yes
I'm satisfied with H&R Block's software, but I would like to request one improvement.
I file as head of household since my wife is a non-resident alien. I would like to be able to enter her name and then over-ride the requirement to provide a SSN and simply write "Non-Resident Alien" or "NRA" in the spaces that require a SSN.
Pros: Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rick 94
from Honolulu,Hawaii
Verified Purchase:Yes
I went through my paperwork and answered all the questions asked. And filed the papers and it was done.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock