Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from alabama
Verified Purchase:Yes
i bought in January 2026, the area to claim exemptions is not straightforward for defined plans under excluded income, does not allow Social Security tax withheld or medicare Tax to be included when itemmizing , some forms have to be searched whne not commonly used.
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Nannie7
from Joplin, MO
Verified Purchase:Yes
I use H & R Block software every year to do our taxes and have been well pleased with the results. I'm confident my returns are accurate and I can file with confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DL99xxx
from Please fill at least one OPTIONAL field above.
Verified Purchase:Yes
I discovered many defects. HRB couldn't download data properly, couldn't print properly, couldn't handle a 1099-NEC, and messed up a form so that the IRS rejected my return. I'll be switching back to TaxCut.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Randall12345
from CT
Verified Purchase:Yes
I started using this software in 2009, possibly earlier, and the interface hasn't changed in all that time. This year, they started mucking with updates in February and March which changed and broke existing returns. I needed my MAGI to calculate a return of excess contributions before the 4/15 deadline, and because their software wasn't calculating QBI deduction correctly until days before the deadline, I wasn't able to calculate and process the excess returns in time. For the first time in my life, and I'm in my 50's, I had to file for an extension and deal with fines and penalties. This software cost me a lot of money and anxiety. 16 years using this software and now I will move on. I will not use this software in the future.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: kurbman
from Massachusetts
Verified Purchase:Yes
Been using this product for over 10 years now. It's consistent results, updates and overall performance keeps me returning year after year. They could improve on the State filing process and cost though.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Fl Golf
from Tennessee
Verified Purchase:Yes
I’ve been using the H&R program for probably 20 years. I do appreciate the fact that it’s fairly consistent from one year to the next as to the format. I tried another program one year from well-known tax company and was totally dissatisfied with this approach and rather disjointed framework. The only reason I do not give it five stars and honestly, the only real negative of the program is when you look at your tax summary, Particularly after there’s been a change the amount owed or amount owed or due. It only gives a very simple explanation in terms of taxes, paid, and taxes
owed. It would be much nicer if it gave more of the detailed breakdown asked why the amount owed or due changed.
owed. It would be much nicer if it gave more of the detailed breakdown asked why the amount owed or due changed.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RonLP
from Lovettsville, VA
Verified Purchase:Yes
This product works well enough. I have been using it for years. It is still a bit difficult to follow at times. The Virginia State filing is not quite right as it provides an option to pay the amount owed to the state via ETF but it will not honor the option. I had to mail a check.
Pros: Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Randy Sd
Verified Purchase:Yes
I bought it so I could have a backup for all the years I have used it.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock