Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Billie039
Verified Purchase:Yes
I always enjoy being able to sit in the comfort of my own home and complete my tax forms. This H & R Block Deluxe is the best way.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy software to work with
on March 8, 2025
Posted by: Southern Gent
from Semmes, Al
Have been using H&R Block tax software for am number of years now and have been very satisfied with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chesapeake, Va
Verified Purchase:Yes
I have been using HRBlock (Tax cut) for years and I haven't had a problem with the software. I have complete trust in the software, and plan to continue using it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We're so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
2024 was the FIRST year in which I had to take RMDs; I turned 73 in 2024. During CALENDAR 2024 I withdrew more than enough from my IRAs to cover my RMDs. These withdrawals were reported on my 1099Rs and I entered all this into HRB, along with the total amount of my RMDs. However, during the final check, I was asked to review some obscure form which, as far as I can tell, related to making overdue RMD withdrawals which are subject to additional tax.
Since 2024 was the FIRST year in which I was required to take RMDs, and I withdrew the full amount of required RMDs for TY 2024 in CALENDAR 2024, I do not understand why HRB thought it necessary for me to deal with a form related to overdue RMDs. I told HRB the amount of my RMDs, and the amount actually withdrawn (per my 1099Rs) from which it should have realized that I had fully satisfied my RMDs in CALENDAR 2024.
The instructions that HRB provided for dealing with this form were unclear to say the least. (And although this is on the IRS and not you, the form itsef has grammatical errors that make it unintelligible.)
The instructions that HRB provided for dealing with this form were unclear to say the least. (And although this is on the IRS and not you, the form itsef has grammatical errors that make it unintelligible.)
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sucker in IL
Verified Purchase:Yes
I REALLY DON’T LIKE the “evergreen” subscription where I have to call a number and wait on the line to cancel, or continue using by having my credit card billed automatically. On the positive side, I was able to file our returns successfully.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sjt43
Verified Purchase:Yes
The software kept insisting that my wife's wages came from a business we owned (we do not own a business) and I could not get it to change.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gidg
from Lancaster, Pa
Verified Purchase:Yes
I bought this over a month ago and currently have one more return to do. I am happy with the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used this program for several years now. The one area it falls very short in is the printed files. The numeral are too light and too small. My phone number on the printed file is so small I have to use a magnifying glass to read it. Surely you can do better
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock