Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great features
on March 9, 2025
Posted by: Ford Man 2025
from North Carolina
Happy with purchase! have been with H&R Block for years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: NVsteve
from Fernley NV
Verified Purchase:Yes
I have used this software for quite a few years and trust it's ease of use and accuracy. Imports great and makes filing relatively quick. Happy camper!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vermont, USA
Verified Purchase:Yes
My second time using the software was as easy and successful as last year. Best feature is the automatic download of 1099 forms from my investment accounts. Saved many hours of work and assured accuracy.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lmbk
from Muskegon mi
Verified Purchase:Yes
Is an easy program to use. Have used it for many years
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Moni73
Verified Purchase:Yes
I had to resubmit my return 3 times. The 1099-R form was unclear and confusing to me. Is it a retirement or income form? Was I penalized for having these bank forms and I do not earn a lot of money throughout the year? After submitting my return three times using that one code, I am not sure if I was penalized three years of service, due to the errors, or one year despite three errors. I do not understand why the background form was not included in the beginning. I thought it was a hoax initially, after seeing the form in the end after resubmitting once I fixed the error. I kept getting an error on one form but I was unable to submit an amount.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Wxrod77
Verified Purchase:Yes
Confusing inputs in some areas, especially for investments and SS/Pension.
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mr JWB
from Hilliard,Ohio
Verified Purchase:Yes
I have been buying this software for the past years and this year had problems at first . I was getting back a large return which did not look right ?They did not Tax my pension ,unless this is correct.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JaV5
Verified Purchase:Yes
Easy to use for a senior without many deductions. Although I have used the product throughout my working career. Only 4 stars because of the state filling feeheinz
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock