Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Thousand Oaks, CA
Verified Purchase:Yes
I have used Block for over a quarter century…check the records, probably more than anyone alive today!
Should say it all!
Should say it all!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BigSal01
from Missouri
Verified Purchase:Yes
I have used H & R for many years and plan to continue. I would like state filing cost to be included somehow.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block Deluxe and State
on March 9, 2025
Posted by: TaxGuy5
from Vermont
This software should include all Vermont Tax forms and well as penalty forms for state and federal income tax returns (VT IN-152 and IN-152A).
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Funk56
from Utah
Verified Purchase:Yes
My third year using your product and I am very impressed!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Check the obvious so many times. Miss the subtle
on March 9, 2025
Posted by: Frustration2024
from NJ
Verified Purchase:Yes
Chose this a few years back to escape problems of TurboTax.
Found the programs to be so similar in both good and bad aspects that I stuck with Block due to price.
Found the programs to be so similar in both good and bad aspects that I stuck with Block due to price.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: AMJ999
from Queensbury, NY
Verified Purchase:Yes
In general, the product is good. But there is room for improvement. Examples, from being a previous TurboTax customer, I find the customer interface not the best as to user-friendliness. The interface feels old and rigid and lacks something. I also didn’t like the lingering warnings that were present in my return and could not be remediated no matter what I tried.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, but getting to be too pricy. Cost to add state is ridiculous.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
Tax Cut continues to disappoint. The Ohio program appears to be worthless. I had to make payments to OH in 2024, part of which was returned.. Federal was OK. Only bought it this year because of many prior years of successful filings for self and business.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock