I've used this product for years and you would think at some point when it "imports" data from last year's return it wouldn't need to ask so many questions about info that should have been imported. I also think it would be helpful to have fields/entries display what you had entered in the previous years - quit making me sort thru 91 pages of a pdf of last year's return to see if I can find a mini-worksheet that corresponds to the page I'm trying to fill out.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Well, the first thing they need to fix is updating from within the program on the Mac hasn't worked for several years. Beyond that, if you don't follow the exact ordering, it's often hard to find the exact place to go enter data. Also, a competitor allowed you to mark a value as "estimated", so you could make progress but would be prompted to fix the estimated value during review.
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
It is fairly easy to use though it got stuck in the review at the end.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
ease of use and helpful throughout the filling process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
I've used HRBlock software for years but needs a few changes. It doesn't always carry your previous AGI from last year. It treats Gambling casino winnings as lottery in Indiana state software and raised a red flag. It doesn't ask you what your IRS pin is or remind you of needing it once you start using it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.