Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: mabester
from California
Verified Purchase:Yes
I have used this program for years and have never had any issues. Works seamlessly. My whole family uses it. I have never tried any other tax preparation program but why bother when this works great!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BSheen
from Clinton Twp MI
Verified Purchase:Yes
H & R Block software is straightforward and easy to use. My taxes are very simple, so this is a great tool for filing them myself. I especially like that you can click to get help or clarification on the data you input, and that it scans your review for errors.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Marge L
from Az
Verified Purchase:Yes
I bought this software January 1 2025 I have used your software for several years but am disappointed that you are unable to fix the problem identified below.
On form 140PTC, you report income from my spouse. I do not have a spouse. The 1040 and 140 both handle my single status correctly. The 140PTC does not. I am unable to recommend your software if your software is unable to recognize my marital status. This caused problems with my Arizona return to receive a refund. You need to fix the problem. When I tried to send a review your software did not allow it to go through.
On form 140PTC, you report income from my spouse. I do not have a spouse. The 1040 and 140 both handle my single status correctly. The 140PTC does not. I am unable to recommend your software if your software is unable to recognize my marital status. This caused problems with my Arizona return to receive a refund. You need to fix the problem. When I tried to send a review your software did not allow it to go through.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: greg531
Verified Purchase:Yes
Been using H&R Block since the 70s. Very happy with it.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: KDC19
from Guthrie, OK
Verified Purchase:Yes
Easy to use. I’ve used H&R software for several years and have never had an issue.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ret01
Verified Purchase:Yes
Penalty waiver buttons not easy to find or work with. Your help line was able To get me through all that. Thank you K.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Taneytown MD
Verified Purchase:Yes
We have used H&R Block software for many years. Always find it easy to use and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It works well. I have a long history with your product. It is easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock