Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Hartford Connecticut
Verified Purchase:Yes
I have been using the software over the years with great results
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobmkx
Verified Purchase:Yes
I bought this tax aid program about two months ago and was glad I got it.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JR48
Verified Purchase:Yes
I've been using your software for many years and find it relatively easy and reliable.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GrumpyGrumpier
Verified Purchase:Yes
Your e-mail says, "Please take a moment to complete this quick survey." This isn't a survey, it's a request for a review. So I will take a moment to tell you that I don't like being charged for my tax prep software in November!
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
5th year using the Software. It did not pick up a mistake where I had entered the same 1099-DIV amount twice. I do like how it imports the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scappoose oregon
Verified Purchase:Yes
I used this again like I have for years and found it saves me a lot of time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Freeville NY
Verified Purchase:Yes
I have used this tax program for many years and always been happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego CA
Verified Purchase:Yes
3 late software updates were excessive when other brand launched clean on time. Been using Blick for many years. Most complicated. Still haven’t been able to file due to errors and multiple rejections. Error fix instructions are vague. IRS didn’t make the process easy either. Afraid this will be last year with Blick
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock