Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Steen
Verified Purchase:Yes
I have used your program for over 20 years. Seems it gets a little more complicated each year or I am getting older.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryviile
Verified Purchase:Yes
This is my 10th or so year of using this software.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cath6598
from Michigan
Verified Purchase:Yes
I've used this for years and happy with it and the ease of electronic filing
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GySgt
from Michigan
Verified Purchase:Yes
I’ve been using HR Block for a few years now. I have no problem with the Federal software. The software for Michigan has one problem. Retired military pay doesn’t transfer to the Schedule W. The box provided for the info appears to be billable. Even has a blinking line as if it will allow data entry, but won’t allow the box to be filled out.
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
ERRORS
on March 10, 2025
Posted by: Robert trail
from Utah
Finding the actual error on the final form was difficult
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DMJ1976
from Chester, Md
Verified Purchase:Yes
Have been using the H&R Block/Tax Cut program for years without issue and found it easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SusieRI
from Rhode Island
Verified Purchase:Yes
Multiple issues with software, most frustrating is the fact that it did NOT save my data and I had to re-install it each time I went to work on our returns.
Also, I thought my state return was included in the price, but then had to pay an additional fee to get my state return going.
Also, I thought my state return was included in the price, but then had to pay an additional fee to get my state return going.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Studio City, CA
Verified Purchase:Yes
Been using H&R Block software for years now. It does the job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock