Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: FrankT
from Upton, MA
Verified Purchase:Yes
I am unable to do automatic updates and can’t do my state taxes because of this. I am waiting for a callback from support to resolve this issue.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Webster, NY
Verified Purchase:Yes
I have used this product since its inception before you bought it. It was called Tax Cut. I have always been and continue to be very very happy with the program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mayor of Truckville
from Beckley, WV
Verified Purchase:Yes
I have used HR Block for more than 20 years.
Why can't I file my WV taxes online now?
Why can't I file my WV taxes online now?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: hR2025
Verified Purchase:Yes
Not easy for ministers. It lacks clarity and guidance. And I could not make changes at the final review regarding minister issues.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: PongoBoy
Verified Purchase:Yes
I've used H&R software for at least a decade, only problem the state software (for Hawaii) always seems to be lacking. I normally have to go to HI State Tax Forms to get forms that H&R software does not include.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Very good features of helpful topics and interview
on March 10, 2025
Posted by: Reesa1
from Philadelphia.Pa 19119
Verified Purchase:Yes
I always purchased H&R Block Deluxe software for prepaing taxes every year. I trust the software in the interviews of each type of filing typic that makes ir east to follow along. Grear for a particuliar tax topic. Even if more infornation needed it will sugest to go to the IRS. website.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Robert 41
from Columbus. OH
Verified Purchase:Yes
I have using this product for the past 24 years. I guess I'm pretty happy with H&R.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DIRTYDOG
from CO
Verified Purchase:Yes
Was adequate to file the tax returns, but difficult to get back to specific pages to update or make corrections.
May have been operator error, but it was not intuitive on how to navigate to specific pages.
May have been operator error, but it was not intuitive on how to navigate to specific pages.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock