Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Grand Rapids Mi
Verified Purchase:Yes
I have been using HRBlock Delux for at 8 years and I have never had a problem that it couldn't solve. I was looking for your reminder to buy it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pesky
from Fredericksburg, Va
Verified Purchase:Yes
the activation code that is needed for the free e-file has been a rocky process. I have had to call twice to use the code twice. The second time I was on the phone for half an hour. Don't know if it'll work for the e-files 3-5. Easier in other years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 3845
Verified Purchase:Yes
Last year was much easier to understand and prepare my income tax.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: KR 22
from Mauldin, SC
Verified Purchase:Yes
I’ve used the software for years. It’s fairly easy to use but I do get stuck sometimes. The chat is helpful
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Do income taxes for yourself on own home computer
on March 10, 2025
Posted by: mcpapa64
from Idaho
Verified Purchase:Yes
I prefer to do my own taxes on my computer at home on my time as I get to it, not online, not in somebody else's office. This software is good for doing that.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SEVERANCE, CO
Verified Purchase:Yes
I HAVE USED THIS SOFTWARE SEVERAL YEARS AND IT IS WONDERFUL.AND EASY TO USE.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fish today
from Poland ohio
Verified Purchase:Yes
I used this for fi,ing this year however you showed that my SS e was not taxable to state tax of Ohio, however the state disallowed the total amount and I had to pay tax on a percentage of my SSbut that is not what the program showed me.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible software for Mac user. Do not buy it.
on March 10, 2025
Posted by: Anonymous
from Spokane, WA
Verified Purchase:Yes
This is the first time that your software for Mac was terrible. It kept crashing frequently. It took 6-7 attempts to complete a section. Next year I am not likely to buy it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock