Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Easy to use and when using for consecutive years, your information is automatically populated.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alty
from Bismarck, ND
Verified Purchase:Yes
I have used H&R Block for the past 3 years and find it easy to use and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: L502EFI
Verified Purchase:Yes
Easy to navigate. Uploads from financial providers made it easier. Gave me all the questions needed to reduce my obligation.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jch100
Verified Purchase:Yes
Worked OK, but when I tried to efile I got a message that their server couldn't be contacted for two days. It finally went through on the third day.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: nojobaumy
Verified Purchase:Yes
Help not the best. Was unable to ever speak to anyone. Found I had omitted info for 2023. No help
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: PCguy
from Kentucky
Verified Purchase:Yes
Straight forward, easy to use , Works flawlessly !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: michelle editor
Verified Purchase:Yes
Software should be able to automatically import more data from previous year's return.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Woodchuck43
from Minnesota
Verified Purchase:Yes
I have been using this software for many years' as a retired IRS Agent I find it easy to use and both accurate and complete. Only complaint is having to pay extra for, electronic state filing.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock