Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Unforseen problem
on March 10, 2025
Posted by: 1ormore
Had a problem with a 1099misc that I assumed was automatically imported from a source from last year. Not positive but the source had slightly changed their name and possibly had a new fed tax id. Deleting the old one and reinputting the source solved the problem. Not sure how the software could detect an issue like this and alert the consumer.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've always been happy with the H&R Block tax software. It's easy to work with, asks plenty of questions to determine any additional deductions I might not be aware of, and it's backed by H&R Block.
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H&R Block software is easy to use. It guides you along very easily. Got the best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Our household loves your product! It makes preparing the taxes a much easier task, especially since I used your tax software last year and could easily transfer all of my information. However, I can never efile my return because the IRS requires a PIN yet they never send me one. Hopefully, one day I can get that issue resolved.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!