Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RichieK
Verified Purchase:Yes
Almost everything was great; however, the one thing that mattered most to me as a first time RMD taker was terrible. You provided no useful help at all. I had to Google what to report on my Form 1040, which turned out to be simply my 1099-R. Nowhere did you explain how the IRS knows that I met my RMD requirement. Also, I somehow stumbled upon your section dealing with reporting a missed RMD which required accessing a help note at the side -- rather than in the main body of the instructions where it should've been -- explaining I should ignore it since I had until April 1, 2025 to take my first RMD. A complete revamp of the RMD section is desperately needed.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bubba1957
from Surfside Beach, SC
Verified Purchase:Yes
H&R Block tax software is always easy to use and accurate. I have been using there software since 2000.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product, easy to use. Highly recommended!
on March 11, 2025
Posted by: JT of Houston
from Houston, TX
Verified Purchase:Yes
Great product, easy to use. Highly recommended!
I've used this product every year for more than a decade.
I've used this product every year for more than a decade.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dteddyg
Verified Purchase:Yes
Ive been using H&R Blocks software for many years. Its simple, easy to use and quick.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Iowa Issue
from Bettendorf, Iowa
Verified Purchase:Yes
I don't have any issues with the federal return preparation. However, both last year and this year I have had trouble with Iowa. The issue last year was finally fixed or I overrode it. I don't remember. This year I qualify for the deduction of my long-term healthcare on the Iowa return and it won't allow it. I can't even override it so i may have to white out part of the printed return and file. I have tried to talk to someone but no one understands the issue.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: RoundB
Verified Purchase:Yes
So easy to use, takes me step by step through the process
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Somewhere in the USA
Verified Purchase:Yes
I do not assign 5 stars. If I do it will lead you to believe that no improvement is needed.
The program logging out is confusing. It should clearly say 'save current version with changes, or previous version'
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nicknamemuchtoodifficult
from Nebraska
Verified Purchase:Yes
I’ve been buying your deluxe package for many years and find it very easy to use. Like the improved way to report QCDs. Might consider requesting the organization and amount of each QCD for record keeping purposes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock