Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used this software for over a decade. I find it to help with the organization and collection of the information needed to file accurate taxes for the expected rebate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Paul MN
Verified Purchase:Yes
The program worked very well as usual and the filings went smoothly. I would rate 5 stars for that. The purchase was less friendly. It took 14 hours after purchase to get the email with the needed codes. The same time for the entry code to log in and look for the verification codes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: gsf57
from Oceanside CA
Verified Purchase:Yes
I have purchased this software the last four years, and have been quite satisfied with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mr Koreander
from Ohio
Verified Purchase:Yes
YOU are a BAD company. Rejected my tax return over "FD-32-F1099R-502-02". I'll NEVER buy another H&R Block product. Check your reputation on Trustpilot.com
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tooele,UT
Verified Purchase:Yes
I have been using HR Block software for several years but this year the software failed me. A glitch on it did not transfer some state number where it should be and I received a letter from my State tax commission about the mistake and had to pay taxes instead of receiving it according to the software calculations.
Pros: Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC - USA
Verified Purchase:Yes
I have used this tax software for many many years, Started back when it was officially called "Tax Cut". Have always been very pleased. It used to be affiliated with MYM (Andrew Tobias Managing Your Money). MYM was also an excellent product, until it was bought out by a major bank and thrown away.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Prairie Village, KS
Verified Purchase:Yes
Extremely easy to navigate. I had NO problems using the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CowboyEcho
from California
Verified Purchase:Yes
I found this program very easy to use without any distracting side bars. This was my second year using the program after becoming dissatisfied with the competition that I had used for many years. I was able to easily complete my taxes and feel comfortable with the results.bi liked being able to use the drop-down menu to quickly exam how my entries went into the actual IRS pages. The only thing I don't like is the planning tool for paying my estimated quarterly taxes for next year. I was given a warning that I may want to withhold more next year but upon trying to use the calculator I find that I am asked to input data that I don't understand. I thought my information from 2024 would be automatically entered in the appropriate places but this was not done. I know that I will need to pay more in estimated taxes as this is my first year being required to take an RMD. As I write this review I realize that I can just use a copy of my 2024 return and change it to reflect the RMD amount and tweak any other numbers like my social security. In short, the tax filing process is great, the planning tool is not useful.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock