Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Taxeddd
from Arizona
Verified Purchase:Yes
It works but has some deficiencies. The estimated tax part of the program came late and didn't cover all options. The ability to go back and update entries is cumbersome. The purchaser of a program that includes federal and state returns shouldn't have to pay to e-file the state return. And this request for feedback is a poorly disguised attempt to get reviews to post online.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fargo ND
Verified Purchase:Yes
Loved the program, easy to use and great explanation to follow.
Only issue I have is that I was charged mire that what the paper I ordered it off of states for the price of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Frank2026
Verified Purchase:Yes
Quick and easy download, always prompted for updates, and was easy to maneuver through the forms. Nice to have the consistency from year to year that make working with the program that much simpler.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston texas
Verified Purchase:Yes
Great program easy to use good notes for help if you need it overall just outstanding
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sue12
Verified Purchase:Yes
Doesn't support a simple state tax form so I have to file a paper return! I've called and called and he lock just doesn't care.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DK7890
from Toledo, OH
Verified Purchase:Yes
We have used H&R Block tax software for many years now and find the product straightforward and easy to use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
easy to understand and easy to use . Have used it 5 or six years now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NG125
Verified Purchase:Yes
I have been using this software for several years now as I retired, only worked in one state and my taxes became less complicated. If you used in the past, it will pull over all your information from prior returns. No need to re-enter addresses, etc. from your revenue sources. Once you sort all your forms and receipts, very easy step by step process with prompts and reminders. Review prompts you to go back and correct any discrepancies. Then tracks your refund right up until the money is in your bank account.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock