I bought federal and state versions. Software always works well but this year there was no free state filing. I only purchased this to get the free state filing. It was not included
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used this software for a numbers of years. I appreciate its ease of use and navigation. Seems very straightforward and intuitive. Very easy to do my taxes. My only issue is that have recently upgraded to a new computer that is Chromebook and uses the Chrome OS. I cannot use this software on that computer so I have to use my older, much, much slower computer with a windows OS. I would love it if the software was available for a chrome OS as I am not sure how much longer I will be able to use my older computer. Just too unstable and slow.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.