Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: akavivisector
from Illinois
Verified Purchase:Yes
I wanted to limit the number of pages to print. Support helped me by telling me to save as PDF. I asked for help to fix accuracy issues, so that I could eFile. I didn't get help for that, but was given a case number, 23576357.
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Seryy23
from Chicago, IL
Verified Purchase:Yes
The income tax return software was self-explaining and easy-to-use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Freese57
Verified Purchase:Yes
Very easy to use and thorough, understandable walked me right through everything
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nick46
Verified Purchase:Yes
Makes my annual tax filing easy and my refunds have already been received.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Had great reviews, but not as accurate as I hoped
on March 12, 2025
Posted by: LeaveBlank
from New Hampshire
Verified Purchase:Yes
Overall, the program was thorough in covering topics, however I ran into a major issue with the import feature, where is doubled the entries on interest earned which boosted my supposed tax bill by a huge amount. Going through each import action took about 3 hours of my time to delete the double entries and correct the mistaken entries.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
was good but the state program wasn't fully functional with the property tax credit and I had to file it separately and was not able to file through H&R's program this not making it worth buying and spending the extra had to mail it in directly and hand prepare the state
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: beak83
from Virginia
Verified Purchase:Yes
First time user. Used TT for about 20 years. Print seems to be smaller across the board and was unable to use e-file to state due to tax issue. Never encountered in TT. Very disappointing since I had to file paper copy.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Imports last year's taxes. Able to look up my W-2 and import all values across different employers! Importing financial information from brokerage houses was easy too!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock