I have been using the product for six or seven years. Switched from TurboTax because it was substantially cheaper. With one exception it is just as good, but no better. As long as it remains a better value, I will continue using it.
One year it didn’t flag that I needed to complete the 2210 based on annualized method. I had to provide that to the IRS after they assessed. Penalty. Since then the software has always prompted me to complete the form. My remaining issue is that the software does not link to Q4 data on the 2210 to the data that has already been completed for the 1040. The user enters these figures directly. There is the potential for a transcription error.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Program is easy to use - can't make a mistake. Only problem I had was that it would not run on Windows 7. I had to buy a new computer (with Windows 11) to use it. I'm hoping that it will be enough to get me through the next 10 years...
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input!
A little pricey but easy to use. The import feature works well for last years return but not so well for outside 1099s.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The software this year did not allow me to import last years H&R Block file from my computer. It was a big in your software and resulted in extra work. May not buy it next year.
Cons: Hard to import documents
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I bought this before tax season and loaded onto my sister’s computer, which is newer than mine. I did my taxes at her place and the only problem I had was that after some information was added manually I imported some investment data and some was duplicated as the system did not see the information as duplicates. Once the duplicates were removed the process went smoothly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!