Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Regulator
from Carmichael, CA
Verified Purchase:Yes
I was satisfied with the results. I have used tax cut for several years now and I have had accurate results each year. I double check results and they consistently prove to be accurate. For instance, I used the California franchise tax board on line program, by filling in the amounts I intended to report on their application and they were the same as the results tax cut rendered. I am pleased with the service tax cut provided me and I have confidence in the accuracy.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: roni355
from Rochester, MN
Verified Purchase:Yes
I used this program since it became available. That was the year I verified the results comparing with the return filed by a pricey Tax Preparer. To my amazement it came up with a substantial decrease in Federal taxes due.
After serious checking I verified that the Preparer was WRONG and the program was right. I filed an amendment and got back more than I paid for the Preparer.
I used this program since. It assisted me in the years I had a business, when I retired, and up to now, as we file as seniors. Never had to go through an IRS review.
This year I decided to e-file. I tried last year but the requirements to verify my identity were too complex and I resorted to paper filing. I tried this year again and was surprised at how easy it has become by using data from the previous year. A genial simplifying solution and apparently quite secure.
After serious checking I verified that the Preparer was WRONG and the program was right. I filed an amendment and got back more than I paid for the Preparer.
I used this program since. It assisted me in the years I had a business, when I retired, and up to now, as we file as seniors. Never had to go through an IRS review.
This year I decided to e-file. I tried last year but the requirements to verify my identity were too complex and I resorted to paper filing. I tried this year again and was surprised at how easy it has become by using data from the previous year. A genial simplifying solution and apparently quite secure.
Pros: Maximizes refund, Easy to import documents
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Tigman Bob
from Portage michigan
Verified Purchase:Yes
I've used this program for years the only thing that I hate is that I always have to pay for my state return why can't they include that in the purchase price of the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave cat
Verified Purchase:Yes
Errors in the software regarding investment uploads. Help center, including online chat and phone of zero value. Reps read canned responses. As of 3/10, the uploading for certain financial institutions was still in error.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: fisherman22
from NH
Verified Purchase:Yes
The program works good but there are a couple things I don't like. 1. CSA-1099 and standard 1099 have to be used together for some retirement. The blocks needed are not in either so I have to use both. 2. I would like to see the deductions shown vs your work sheet, it makes it easier to double check. 3. The states lived in should be able to accept more than 2.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I found it more difficult than the earlier years. I started partially filling it out two times when I attempted to pause it until the next day when I could finish it. I clicked SAVE but both days I lost everything I had completed the previous day. I probably didn't take enough time to study the process. So I decided I would sit down and do the whole process at once when I had enough time. VOILA. I reached the point where you told me I was finished. I was shocked at the refund I was to receive since we had more income in 2024 than previous years. I reviewed the main points such as total income received and taxes already paid, as well as other parts. I was still surprised by the high refund due but decided since I was sure all my figures were accurate and I had completed everything, I would immediately file. It was accepted soon thereafter and you gave it your endorsement, so I was finally very satisfied with what we finally accomplished together.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I purchase this about a month ago and am very pleased with the results and easy use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beautiful fields
Verified Purchase:Yes
Have used H&R Block Tax software for over 25 years because of it is easy to use and accurate in its
solution.
solution.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock