Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Marty43
from Seattle WA
Verified Purchase:Yes
For the last two years I have had a problem getting the program to show the correct code for long and short term sales withe correct letter. I called the help number and the person didn't understand my question. I have the right numbers in and I paid the correct tax but no 8949 was generated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at hrblockanswers@hrblock.com if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have finished 2 of 3 returns I do each year. Your software has found items to report and refunds to be had I did not know existed. Thank you.
One item I would like to see improved is the ability to enlarge the Help panes and the forms. As my eyesight gets worse, it would really help to be able to enlarge these panes using Chip+mouse wheel to see the smaller fonts.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mbjig
Verified Purchase:Yes
worked as expected, one bug though, didn't try a 2nd time to confirm;
last years T23 wasn't in the default location, I pointed the program to it, software gave me the "loading file", everything was good, except No data appeared in t24, names, address etal, no 23 AGI
last years T23 wasn't in the default location, I pointed the program to it, software gave me the "loading file", everything was good, except No data appeared in t24, names, address etal, no 23 AGI
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David from NJ
from NJ
Verified Purchase:Yes
20th consecutive year using H&R Block - consistently good product. Remembers my key inputs - employer, bank, broker, etc. Deducting a 5th star due to the incremental cost of e-filing my state return.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Product is ver easy to use. I've used it for years and it has always saved me money. The only problem is when I used it to download a 1099 from Vanguard it put some of the info in the wrong place. The program eventually caught the mistake and it was easy to fix. The interface for the Pennsylvania state tax return is not nearly as smooth ast the federal.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Lark95
from Bend OR
Verified Purchase:Yes
Appreciate being able to use it on my Mac without a costly upgrade and import 1099s.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BeeJay999
from Roanoke VA
Verified Purchase:Yes
I buy H&R software every year for federal and state taxes. Always pleased with the program. Very easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 20tax25
from Louisiana
Verified Purchase:Yes
Been using H&R about 14 years. Been very satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock