Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Brad and Barbara O
from Atlanta, GA
Verified Purchase:Yes
I have been using this product since tax year 2011, and would not ever consider changing. The program guides you through these complicated forms in a quick and easy to understand process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 13 Bob
from Atlanta GA
Verified Purchase:Yes
Easy to navigate and downloads and updates were helpful
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
It had everything I needed to complete 2024 taxes.
on March 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
It made tax preparation a breeze. Well organized and easy to understand and follow with help provided when needed.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mt. Juliet, TN
Verified Purchase:Yes
I have used your software for several years and find it very accurate, easy to use, and I can depend on being right every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Downloads should be free and available for 7 years
on March 12, 2025
Posted by: taxman789
from Youngstown Oh
Verified Purchase:Yes
You should not be charged extra if you need to download the software to install in the event your PC's hard drive fails and it should be available for 7 years.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 83bmet
Verified Purchase:Yes
I was disappointed that my State document printed areas on several sheets where there was no ink. A This a This a definite problem for one using the software to print the submittable tax documents to mail in.
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JP16
from Concord, NC
Verified Purchase:Yes
Previously a long time TurboTax user, found H&R Block to be just as easy and user-friendly, and next year should be even simpler as most info from this year’s return can be auto-filled.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: nats2019
from Leesburg, VA
Verified Purchase:Yes
had issues trying to use the activation code when filing Federal.
cost is high to file state return
cost is high to file state return
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock