I felt the software was intuitive, logical and well laid out. I have used this software since 2017 and have always had an excellent expereience, good advice and maximum return. I do wonder if it too in to account our being a military family as we wee not asaked one question about it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The individuals that do my taxes live this product thank you for making it so useful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Hard to get to installation site, may be my fault? Did not use for 2024, and could not copy my 2023 info for 2025, had to hand enter everything. Finally, would like to have printed just a select page or 2 from my 1040, but no option other than to print all 11 pages.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Very disappointed that when I needed help with a problem or had a question, got insufficient answers from AI chat instead of being able to talk to an actual person
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall I was pleased with the product however, I was disappointed with the limited number of intuitions supported for downloading financial data. For exam[le, Bank of Maerica and Merrill are not supported/listed
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!