The software is easy to use and is much more convenient than going to a tax pro. I can do it from the comfort of my home and it can even handle complex situations like ours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using your software for over 20 years and this is the worst year for your software. The accuracy review says I am old enough for social Security and requires me to enter my social security income, I am not drawing social Security even though I'm old enough that needs to be fixed in your software
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.