Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RDP100
from KANSAS
Verified Purchase:Yes
It worked well and I could finish my taxes on time. Software gave some good suggestions to try different options to reduce taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Denny8
from Blairsville Pennsylvania
Verified Purchase:Yes
I've been using h&r block tax software for years. Disappointed this year in that it did not transfer my profit from my business over to the self-employment tax schedule causing notification from the IRS. I think this was a glitch in the software. Not sure if I'll use h&r block next year because of this
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Debo823
from Georgia
Verified Purchase:Yes
Nothing worked right: no matter what question I asked the ai said it couldn’t answer. Updates wouldn’t work. I had to download and update manually. Then at the end the state return would not begin no matter what I tried. Even though I paid for the program including the state return. I ended up having to complete my state manually.
I have used H&A block program for many years but will never again,
I have used H&A block program for many years but will never again,
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Coppell, TX
Verified Purchase:Yes
I have been using this product for over 20 years and I have found no reason to switch to anything else.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: OCBeach
from Huntington Beach, CA
Verified Purchase:Yes
The interview process makes tax preparation very easy
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CJinPA
from Pittsburgh, PA
Verified Purchase:Yes
I switched from another brand to HR Block software because the other brand stopped supporting Windows 10 and I refuse to do my taxes online. HR Block software worked perfectly! I will buy it again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TFISTS
from VA
Verified Purchase:Yes
I've been using this software for years, for simple Fed + single state returns. It's worked fine and the cost is tolerable considering the extra bit of confidence that's built in. This year I had to deal with an expensive mistake and I am not happy at all with how H&R Block Deluxe 2025 Software ripped me off for a second state. Paid for it, installed it, started using it - then found out this Software couldn't process a partial-year return for that state. I hoped that at least I could use the data entry screens to get that state's forms, schedules and worksheets sorted out. Hoped they might help me put my return together on paper. The results were a mess and wasted hours of my time trying to make sense of them. CONFIRM BEFORE YOU PURCHASE MORE THAN ONE STATE.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR Block a waste
from Florida
Verified Purchase:Yes
Software is a waste if you have investments as it no longer permits downloads at tax time from Merrill.
Switching to a better software for next year.
Switching to a better software for next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock