Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Cincinnati Ohio
Verified Purchase:Yes
I have used this s/w for at least 25 years and it’s always been really easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: billyboy3
Verified Purchase:Yes
I bought the software in dec 2024, however, I could not get the software to update in jan. had to delete and reinstall. I then tried to send my taxes to irs and there was a problem i didn’t understand or solve so i sent them in by mail.
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxesAreSad
from USA
Verified Purchase:Yes
Used to get a presale offer at a slightly discounted rate, no more. And, retail price increased significantly this year. Paid for a product called "Deluxe" yet installer calls the product "Basic" - a cheaper version. So maybe "Deluxe" is an artificial price point with no software difference? Did I mention that all emails from them are a non-reply, non-monitored box so no way to send feedback. Not happy at all and will shop for a better experience next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KMC23
Verified Purchase:Yes
I have used H &R Block software for over ten years. I feel confident and it is really easy to work witg
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: W E W
from San Diego, CA
Verified Purchase:Yes
I have used this for the last several years. The program seems to do everything I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RickInMaine
from Maine
Verified Purchase:Yes
I've been using it for years and have never had a problem, or an audit.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aldonova
Verified Purchase:Yes
Good for most tax returns. Wish it could do form 709 gift tax return as well and the foreign tax treatment needs improvement.
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Helpful features
on March 13, 2025
Posted by: Nben73
from Ontario, CA
Helps lessen frustration in tax preparation.
Thorough review before filing and any potential audit.
Thorough review before filing and any potential audit.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock