Easy to use program. Good to have a reliable tax package so I can do taxes and be assured that I did the most correct job that I could. Because taxes in 🇺🇸 are too complex.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Overall OK. But year after year form 1116 (Foreign Tax Credit) has serious errors that are not being corrected by HR Block. Specifically it populates the form through the interview missing some entries so it comes with zero credit. Overriding the error manually is an ordeal and calling the help desk is less than useless. They agree there is a mistake which they don’t know how to fix, but advised me to return the program fot a return and buy the online version because there the help desk is more experienced. What other such mistakes are in the software that I don’t see?
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Sane bug as last year. No place to put in the school district tax so it does the Ohio form showing no taxes paid. Then you get a penilty fot not paying.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was not happy with it, it said I got state and federal and I didn’t I had to pay extra for state! I needed to make a change on state and they wanted me to pay extra to redo it
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
I have been using your product for many years for family taxes. I find it easy to use accurate. That’s from a retired CPA and CFO. It does everything I need and I don’t have to stay on top of current tax changes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!