Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: olderr customer
from NJ
Verified Purchase:Yes
I was not able to use the software until 2/28 when it was finally updated. I started calling about it on Feb.1 and was told it would be fixed in 2 to 5 days. I called weekly. One time I was told to call the IRS, only they could fix it. The problem was the program would not accept data from 1099-R.
Cons: Time consuming
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bisbee, AZ
Verified Purchase:Yes
I buy my software at the start of each year and load it onto my computer. Quick and easy. Lately I just download of the internet and presto, it’s done. Once done with all my information, I have the program check for error, then submit. This year, within a day, both federal and state came back approved and refunds were in my bank within weeks.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gabe25
from Laredo, TX
Verified Purchase:Yes
I have used H&R Block tax software in the past. Filling out the forms was straight forward and the electronic filing was simple and very convenient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
It seems that improvements were made to the software. The review process went more smoothly than in the past.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed14
from Georgia
Verified Purchase:Yes
I have used H&R Block for years and they have a great program and support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Raoul
from NJ
Verified Purchase:Yes
The greatest factor is the complete 1099 forms you issue each year. Mine contain very complex data from my work and have never had any issue process them with my tax returns.P
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Have been using this product for years because it makes tax reporting simple, accurate, and easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good value and has allowed me to do my own taxes.
on March 14, 2025
Posted by: Anonymous
from Dubuque, Iowa
Verified Purchase:Yes
I have used for 5-6 years now. Has worked well with few issues.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock