Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chrispy5
Verified Purchase:Yes
No different than TurboTax I had been using for years
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
This is great tax software. It almost made doing taxes fun, if that is possible.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grandpaskippy17
from Illinois
Verified Purchase:Yes
I am going to have to start making quarterly payments and I thought that the program would use my return instead I have to figure out the amounts and enter them
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chapel Hill, NC
Verified Purchase:Yes
Overall, the software does what I want it to so. Having used it for so many years, the functionality is solid. The transfer from Quicken is still poor, so I stopped importing anything a couple of years ago, and it is easier not to import. Loading the product on a Mac is tricky as you cannot just drag it to your an applications folder as it indicates. You must open the applications folder in Finder for loading to work correctly. Navigating back to a certain point is also difficult. However, overall, the product works well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Irritated in Denver
Verified Purchase:Yes
Last two tax years (2023, 2024) the application would not automatically update. I always had to download and run manually. Not particularly complicated, but somewhat of a pain and time waste.
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Carl30740
from Whitfield Co. Ga.
Verified Purchase:Yes
Have been using HR Block for many-many years. This time wasn't sure if there was change in print size or my eyes are getting worse but I adjusted my computer viewing size and had no other problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HarmB
Verified Purchase:Yes
Bought online. Have used before. Works great and easy to use.
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Severely independent
Verified Purchase:Yes
Intuitive and easy to set up. I bought and paid less for the deluxe edition than the basic edition even though I live in a state that does not have state tax. I purchased from an online site.
Some items could have better explanation. For example, sale of a vacation/secondary home. Does it get reported under capital gain/loss.?
Some items could have better explanation. For example, sale of a vacation/secondary home. Does it get reported under capital gain/loss.?
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock