On HRBlock federal tax worksheet, 1040 Schedule B, Part 1, 1099-inst form U.S. Treasures, carried to NC D-400, Sch S, Part B as "taxable" interest, not to NC D-400, Sch S, Part B, line 18 as non-taxable interest which is the correct line.
It took me four hours to find the solution which was on the federal 1040 form by removing the interest from the "taxable" line to line 18 which is non-taxable. Once this was manually done, the NC D-400 instantly corrected the amount due to a refund!
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Ease of use is great. The software walks you through everything, and checks for errors as well. Before you send in to the IRS it will go through and let you know your chance of being audited. If you are HR B lock has you covered .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
This year was the easiest year for me to do my taxes with your program which I have used for the past decade or more. I like the fact that my program didn't try to make me itemize each stock trade although I had that option.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought the deluxe edition to get the financial Invesment features. Initially, the software would not import the National Financial information. Your assistance person was not much help. Their solution was to manually enter the numbers.... I could have done that without the deluxe features. They did mention another update was coming. After the update the software imported the data. Two problems, your assistant didn't know the import was being fixed, and it should have worked in the first place.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have always used H&R Block software to do my elderly relative's taxes, and it works fine. There were a few times this year that I wished there was an explanation of what they were asking me. There were some explanations available about other things, but not others that I needed. I just make my best guess and move on.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.