Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Poor update of state status
on March 15, 2025
Posted by: EdMcM
from Madison, wi
Looks like I will be double charged for state filing. No way to tell if state return is accepted without refiling.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Satisfied 2024 Taxpayer
Verified Purchase:Yes
This continues to be a great tax software program. We’ve used it for many years.
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I've used H&R Block tax software for many years
on March 15, 2025
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I've used H&R Block tax software for many years and it still meets my needs.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
Did it’s job but short of ideal due to the following:
1. Summary does not include California's taxable income (Federal has one).
2. Application does not allow closing a file without exiting the program.
3. The most frustrating for a person with poor eyesight tax filer like me is not being able to read what’s written because of the size of the font. Yes it can be enlarged, but the whole paragraph extends to the right out of the page preventing me to read the complete article. Why can it be like any other applications or web browsers that wrap the text to the line below it.
1. Summary does not include California's taxable income (Federal has one).
2. Application does not allow closing a file without exiting the program.
3. The most frustrating for a person with poor eyesight tax filer like me is not being able to read what’s written because of the size of the font. Yes it can be enlarged, but the whole paragraph extends to the right out of the page preventing me to read the complete article. Why can it be like any other applications or web browsers that wrap the text to the line below it.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: N2025
Verified Purchase:Yes
Overall good program but no help for computing Foreign Tax Credit.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: SOGILLIAM
Verified Purchase:Yes
There were glitches in the software and no support easily available . Quite surprising since I have used the product for 10 years
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Mainer277
from Kennebunk, ME
Verified Purchase:Yes
I’m familiar with the product and used it several years this was the first year all previous data seamlessly. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jojo14
from Cleveland OH
Verified Purchase:Yes
We’ve used H&R Block for years, and continue to. The program is user friendly and offers explanations when needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock